1. What size should I choose for my pet?
We offer detailed size charts on each product page. If you're unsure, feel free to contact us — we’re happy to help you find the perfect fit!
2. Can I customize my pet’s name on the collar?
Yes! Many of our collars support laser engraving. Simply add your pet’s name and your contact number in the personalization box when ordering.
3. How long does shipping take?
Orders are usually processed within 1-2 business days. Delivery typically takes 5-7 business days depending on your location.
4. Do you ship internationally?
Yes, we ship globally! Please note that shipping times and fees may vary depending on the destination.
5. What if the product doesn’t fit or I’m not happy?
No worries! We offer a 30-day return policy. If you’re not satisfied, just reach out and we’ll make it right.
6. Are your products safe for pets?
Absolutely. All HuaMao products are made with pet-safe materials and designed for daily comfort, safety, and style.
7. How can I contact your team?
You can reach us anytime at info@huamaostore.com or through our Contact Us page. We usually respond within 24 hours, Mon–Fri.